Shipping
Are there any shipping costs?
Do you deliver to my area/postcode?
I haven’t received my order, who do I contact?
How long do I have to wait for my delivery after ordering?
I have received my order and a bottle has been broken, what do I do?
Ordering
I want to order wine from several wineries at once can I do that?
Do I have to have an account to order?
I could order directly from the winery so why is this different?
The wine I want is only available in 6 packs and I only want 3, can I buy just 3?
Login to Site
I have forgotten my login details, how do I access my portal?
I have moved, how do I change my address?
General
Why don’t you offer a wider range?
How are my personal details managed?
I have found the wine I want cheaper on another website, do you price match?
I didn’t like one of the wines that I ordered, do you offer refunds?
